tez88 Terms
& Conditions

1 Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the User", "you", "your") and tez88 ("the Platform", "we", "us", "our") governing your access to and use of the tez88 website located at https://tez88.io, including all associated services, features, content, and products offered therein.

By creating an account, accessing the tez88 platform, placing a bet, participating in any game, or claiming any promotion, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to any part of these Terms, you must immediately cease use of the platform and close your account.

tez88 reserves the right to modify, update, or replace these Terms at any time. Continued use of the platform following the posting of any changes constitutes acceptance of those changes. It is your responsibility to review these Terms periodically for updates.

2 Eligibility & Registration

2.1 Age Requirement

Use of the tez88 platform is strictly limited to individuals who are 21 years of age or older. By registering an account, you confirm that you are at least 21 years old. tez88 takes age verification seriously and may request documentary evidence of age at any point during the account lifecycle. Any account found to belong to a person under the age of 21 will be immediately closed and all funds returned to the registered payment method.

2.2 One Account Per Person

Each individual is permitted to hold only one active tez88 account. Opening duplicate, multiple, or linked accounts — whether in your own name or using another person's identity — is strictly prohibited. Where duplicate accounts are identified, tez88 reserves the right to close all associated accounts and forfeit any bonus funds or winnings derived from promotional activity across those accounts.

2.3 Accurate Registration Information

When registering an account, you are required to provide accurate, complete, and current information including your full legal name, date of birth, residential address, and contact details. You agree to update this information promptly should any of it change. tez88 will not be liable for any losses or issues arising from inaccurate account information provided by the user.

2.4 Account Verification (KYC)

tez88 operates a Know Your Customer (KYC) process in line with responsible platform management. You may be required to provide one or more of the following documents before withdrawal requests are approved:

• A government-issued photo identification document (National ID card, passport, or driving licence)
• Proof of residential address dated within the last three months (utility bill, bank statement)
• Evidence of ownership of the payment method registered on your account (bKash, Nagad, Rocket, or Upay account confirmation)

Failure to provide satisfactory verification documents within the timeframe specified by the tez88 support team may result in a temporary suspension of withdrawal privileges until the verification process is completed.

2.5 Geographic Restrictions

tez88 is operated for and primarily directed at players located in Bangladesh. Users accessing the platform from jurisdictions where online gambling is explicitly prohibited by local law do so at their own risk and legal responsibility. tez88 makes no representations that use of the platform is lawful in all geographic locations.

3 Account Responsibilities

3.1 Security of Login Credentials

You are solely responsible for maintaining the confidentiality of your tez88 username and password. You must not share your login credentials with any other person. tez88 will not be responsible for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.

3.2 Reporting Unauthorised Access

If you suspect that your account has been accessed without your authorisation, you must notify tez88 support immediately via live chat or email at [email protected]. Upon receiving such a report, tez88 will take reasonable steps to secure the account pending investigation. tez88 cannot guarantee recovery of funds lost prior to the report being made.

3.3 Account Activity

You are responsible for all activity that takes place under your account. This includes all bets placed, games participated in, bonuses claimed, and transactions processed. If you believe any activity on your account was made in error or without your knowledge, you must contact support promptly.

3.4 Inactive Accounts

An account is considered inactive if no login, deposit, withdrawal, or wagering activity has occurred for a continuous period of twelve (12) months. tez88 reserves the right to apply an inactivity maintenance fee to dormant accounts in accordance with standard industry practice. Users will be notified by email prior to any inactivity fee being applied. Accounts with a zero balance may be closed after an extended period of inactivity.

4 Deposits & Withdrawals

4.1 Accepted Payment Methods

tez88 accepts deposits and processes withdrawals via the following Bangladeshi payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. All transactions are conducted in Bangladeshi Taka (BDT). tez88 does not accept cryptocurrency, foreign currency payments, or third-party payment services not listed above.

4.2 Minimum and Maximum Transaction Limits

The minimum deposit amount is ৳500. Minimum and maximum withdrawal amounts vary by payment method and are displayed at the time of withdrawal request. tez88 reserves the right to adjust these limits without prior notice. High-value withdrawal requests may be subject to additional verification steps.

4.3 Processing Times

Deposits made via bKash, Nagad, Rocket, and Upay are credited to the tez88 account balance typically within a few seconds of successful payment confirmation. Withdrawals to mobile wallet accounts are generally processed within the same business day, subject to verification status. Bank transfer withdrawals may take one to three business days depending on the receiving institution.

4.4 Transaction Fees

tez88 does not charge processing fees on deposits or withdrawals made via supported Bangladeshi payment channels. However, your payment service provider (e.g., bKash, Nagad) may apply their own standard transaction charges. tez88 is not responsible for fees levied by third-party payment processors.

4.5 Withdrawal Conditions

Withdrawals will only be processed to payment methods previously used to make deposits on the account. Withdrawals cannot be made to a third party's payment account under any circumstances. tez88 reserves the right to request source-of-funds documentation before processing withdrawals above specified thresholds. Any funds suspected of originating from fraudulent or criminal activity will be withheld pending investigation and reported to the appropriate authorities.

5 Bonuses & Promotions

5.1 General Bonus Terms

All bonuses, free bets, cashback offers, and promotional rewards offered by tez88 are subject to specific terms and conditions published at the time of each promotion. These Terms provide a general framework, but individual promotion pages take precedence for the specific wagering requirements, time limits, eligible games, and minimum odds that apply to each offer.

5.2 Wagering Requirements

Unless explicitly stated otherwise in the promotion-specific terms, all bonus amounts credited to your account must be wagered a minimum number of times (the "wagering requirement") before a withdrawal of associated winnings may be requested. The applicable wagering multiplier will be stated clearly on the promotion page. Bets placed on certain game types or at odds below the minimum threshold may not count towards the completion of wagering requirements.

5.3 Bonus Abuse

tez88 employs automated and manual detection systems to identify patterns of bonus abuse. Actions that constitute bonus abuse include, but are not limited to: registering multiple accounts to claim the same promotion more than once; using low-variance betting strategies specifically to clear wagering requirements while minimising genuine risk; and participating in bonus offers via coordinated group activity. Accounts found to be engaged in bonus abuse will have their bonuses and associated winnings forfeited and may be permanently closed.

5.4 Promotion Expiry

Bonuses that are not used or wagering requirements that are not completed within the stated promotion period will expire automatically. Expired bonus balances are removed from the account without compensation. tez88 will not reinstate expired bonuses under any circumstances.

6 Betting & Gaming Rules

6.1 Acceptance of Bets

All bets placed on the tez88 sportsbook and casino are subject to the specific rules applicable to the relevant sport, event, or game type. tez88 reserves the right to refuse, limit, or void any bet at its sole discretion, particularly where there is evidence of price errors, data feed failures, or suspicious betting patterns.

6.2 Odds and Payouts

Sports betting odds are displayed in decimal format and are subject to change until a bet is confirmed. The odds displayed at the moment a bet is successfully placed are the odds that apply to that wager. Payout calculations are based solely on the confirmed odds at the time of bet acceptance.

6.3 Void Bets and Cancelled Events

In the event that a sports event is postponed, cancelled, or otherwise does not take place within the specified settlement period, all affected bets will be voided and stakes returned to the player's balance. For in-play markets, bets already settled prior to a cancellation will stand. Specific void rules for each sport are published in the sportsbook rules documentation available on the platform.

6.4 Live Casino and Slot Game Rules

Game rules for all live casino tables and slot titles are governed by the rules established by the respective software provider (including but not limited to Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe). In the event of a disconnection during a live casino game or slot session, tez88's system will record the game state at the point of disconnection. Any incomplete rounds will be completed according to the platform's standard game completion protocol, and the result will be final.

7 Prohibited Conduct

The following activities are strictly prohibited on the tez88 platform. Engaging in any of the below may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:

• Registering more than one account or using another person's identity to access the platform
• Providing false, misleading, or incomplete information during registration or KYC verification
• Using automated betting software, bots, scripts, or any artificial intelligence tool to place bets or interact with the platform
• Exploiting software bugs, technical errors, or pricing mistakes on the platform; any winnings derived from exploiting known errors may be voided
• Engaging in collusion with other players, or acting in concert with third parties to manipulate game or betting outcomes
• Laundering funds through the platform or using tez88 accounts for any financial transaction connected to illegal activity
• Attempting to reverse engineer, decompile, or interfere with any part of the tez88 platform or its software
• Harassing, threatening, or engaging in abusive behaviour towards tez88 staff or other users

8 Intellectual Property

All content on the tez88 platform — including but not limited to the brand name, logo, website design, graphics, text, software, game interfaces, and promotional materials — is the intellectual property of tez88 or its licensed content providers. Reproduction, distribution, modification, or commercial use of any tez88 content without prior written permission is strictly prohibited.

Game content provided by third-party software studios (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, Ezugi, and others) remains the intellectual property of those respective providers and is used under licence. Users are granted a limited, non-transferable, non-exclusive licence to access and use game content for personal entertainment purposes only.

9 Privacy & Data

tez88 collects, stores, and processes personal data in accordance with its Privacy Policy, which is available at /privacy-policy on this website. By using the tez88 platform, you consent to the collection and use of your personal data as described in that policy.

tez88 uses SSL encryption to protect data transmitted between your device and our servers. We do not sell personal data to third parties for marketing purposes. Data may be shared with payment processors and verification service providers strictly as required to deliver platform services and comply with applicable obligations.

10 Responsible Gaming

tez88 is committed to providing a safe gambling environment for all users. We provide the following responsible gaming tools directly within every player's account settings:

• Deposit Limits: Set daily, weekly, or monthly deposit caps to control your spending
• Cooling-Off Periods: Temporarily suspend your account for a defined period (24 hours to 30 days)
• Self-Exclusion: Request a long-term or permanent exclusion from the platform
• Reality Checks: Receive periodic session time notifications to track how long you have been playing

These tools take effect immediately upon activation. If you feel that gambling is negatively affecting your life or the lives of those around you, please visit our Responsible Gaming page at /responsible-gaming or contact our support team immediately. Gambling is intended to be a form of entertainment for adults aged 21 and above. It should never be used as a means to generate income or to recover financial losses.

11 Limitation of Liability

To the fullest extent permitted by applicable law, tez88 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of funds, loss of data, loss of profits, or loss of enjoyment, whether or not tez88 has been advised of the possibility of such damages.

tez88 does not guarantee the uninterrupted availability of the platform. Scheduled maintenance, technical issues, or circumstances beyond our reasonable control may result in temporary service interruptions. tez88 shall not be liable for losses incurred during periods of unavailability.

tez88's total aggregate liability to any individual user arising out of or in connection with these Terms shall not exceed the total amount deposited by that user in the thirty (30) days preceding the event giving rise to the claim.

12 Amendments to Terms

tez88 reserves the right to amend, update, or replace these Terms & Conditions at any time and at our sole discretion. Where changes are material, tez88 will make reasonable efforts to notify registered users via email or via an on-platform notification prior to the changes taking effect. The date of the most recent revision will be displayed at the top of this page.

Your continued use of the tez88 platform following the posting of revised Terms constitutes your acceptance of the updated Terms. If you do not agree to any revised Terms, you must stop using the platform and may request account closure by contacting our support team.

13 Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws applicable to the jurisdiction under which tez88 operates. Any dispute arising out of or in connection with these Terms that cannot be resolved through direct negotiation with the tez88 support team shall be submitted to binding arbitration in accordance with the applicable arbitration rules of the relevant jurisdiction.

Users accessing the tez88 platform from Bangladesh acknowledge that they are solely responsible for ensuring that their use of the platform complies with all local laws and regulations applicable to online gambling activity in their place of residence.

14 Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, you may contact the tez88 support team through the following channels:

• Live Chat: Available 24/7 directly on the tez88 platform — typical response time under 2 minutes
• Email: [email protected] (plain text — not a clickable link)

Our support team operates around the clock, including public holidays in Bangladesh, and is equipped to assist with account queries, payment issues, bonus questions, and responsible gaming referrals. All formal complaints will be acknowledged within 24 hours and investigated within five (5) business days.